Case Management:
is an approach to coordinating care, supports and services for a person receiving Supports for Community Living (SCL) funding using a Person-Centered Planning process. It provides the person and his or her family with a point person/Case Manager who assists in connecting with community and waiver resources. The Case Manager works closely with the person to ensure ongoing satisfaction and that needs are met, and that health, safety and welfare assurances are in place.
This service cannot be provided to a person who receives other waiver services from the case management agency or agencies that employ the Case Manager. The Case Manager is to serve as an advocate to safeguard the person's choices among many potential providers.